Weldon High Performance is open for business Monday through Friday, 8:30am to 5:00pm (ET). Warehouse distributors (WD) and jobber accounts may fax written purchase orders to 440.232.0606 or email orders to Racing@WeldonPumps.com.
Weldon has established requirements that must be met and maintained by all WD accounts. WD’s must be able to maintain a representative stock of Weldon merchandise for distribution to jobber accounts. All orders will be shipped COD or prepaid via credit card unless approved for open terms prior to ordering.
Weldon normally ships all merchandise via UPS Ground. Customers may authorize expedited shipment for an additional charge. All shipments are sent FOB Origin. Claims for damaged materials must be made with freight company. Damaged merchandise should not be returned to Weldon without prior arrangements.
All prices are subject to change without notice. Current price lists are available from Weldon or your local warehouse distributor.
Weldon High Performance Product Warranty, Policy and Procedure: Retail
All Weldon High Performance products sold are warranted free from defects in materials and workmanship for a period of one year from the original date of purchase. No warranty claim will be valid without authentic, dated proof of purchase.
This warranty is to the original retail purchaser and none other and is available directly from Weldon and not through any point of distribution or purchase.
If a defect is suspected, the retail purchaser must contact Weldon directly to discuss the problem, possible solutions and obtain a Return Material Authorization (RMA), if deemed necessary by the company. All returns must be shipped freight pre-paid to the company and with valid RMA before they will be processed.
Weldon will examine any product returned with proper authorization to determine if the failure resulted from a defect or from abuse, improper installation, misapplication or alteration. Weldon will then, at its sole discretion return, repair or replace the product.
Limitation of Remedies
If any Weldon High Performance product is determined defective, buyer’s exclusive remedy is limited in value to the sale price of the good. In no event shall Weldon be liable for incidental or consequential damages. Weldon High Performance fuel system components are not legal for sale or use on emission controlled motor vehicles.
The telephone number to contact Weldon Returns and Repairs for help with a warranty claim is 440.232.2282 (x103). Make sure to have the part in question, along with proof of purchase when you contact Weldon.
Weldon High Performance Product Warranty, Policy and Procedure: Distributor
Any product returned for warranty by a distributor, retailer or party that is NOT the actual retail purchaser, requires proper RMA and original proof of customer purchase (invoice, credit card slip, etc). Authorized returns that do qualify as “in warranty and defective” will NOT be processed for credit, but handled as any other warranty return, where the product will be repaired if possible or replaced with rebuilt or new merchandise of equal performance and value. Returned product NOT “defective” or NOT “in warranty” will be destroyed or returned as-is, by distributor request.
New product returns for stock adjustment may be permitted on a case by case basis. All returned merchandise requires advance approval from Weldon along with the assigned RMA number. All returns for stock adjustment must be in original un-opened boxes with all original documentation &in like new condition. If above 3% of annual purchases, they are subject to a 15% restocking fee. All returns will be for account credit only. Weldon High Performance does not make cash refunds.
Version / Revision Date
Last Revised on 12.01.2015